Distribution Customer Service Representative

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

• Manage end-to-end order and inventory administration, ensuring accurate data entry for receiving, allocation, shipping, and inventory records.
• Act as the key liaison between customers, warehouse teams, and vendors, supporting smooth operations, order tracing, issue escalation, and strong partner relationships.
• Ensure timely and accurate documentation, reporting, and billing, including customer orders, operational reports, invoicing, claims, damages, and backorders.
• Maintain compliance and operational excellence, adhering to internal standards (OPS) and external regulations while supporting continuous improvement and special projects.

· Understanding transportation process of all models is a plus

· Hazardous Materials certification (preferred)

· Good computer skills (e.g., MS Excel, MS Word)

· Fluent in English and Spanish

· 6 months to 1-year related experience and/or training; or equivalent combination of education and experience

· Meet company standards of 52 hours training per year, including as needed management/leadership training

· Excellent organizational skills, time management skills in addition to a professional manner

· Positive and willing to help attitude

· Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely obtain positive results

Expeditors offers excellent benefits:

• Paid Vacation, Holiday,
• Health Plan: Medical
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company