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Assistant Business Unit Manager

Ace Hardware
4 días hace
Tiempo completo
Presencial
Panama

About This Role

The AIH Assistant Business Unit Manager (Internally known as an Assistant Merchant) is responsible for all aspects of support for a product category, including but not limited to category review support, promotional planning, show prep, retailer communication, SKU on-boarding, and maintenance and special projects as assigned. 

The position is designed as a support role, as well as development step in all aspects of the buying department to prepare a candidate for full category responsibility as an Associate Merchant.

The Assistant Merchant:

  • Executes the current year plan that has been laid out by the Merchant.

  • Responsible for all aspects of support for a product category.

  • Assists with teams’ responsibilities and projects, including category reviews, promotional planning processes, show preparation, retailer communication, SKU onboarding and maintenance, and special projects as assigned.

  • Expected to consider enterprise (International, Mexico and Leveraging ACE USA) impact with all decisions.

What You'll Do

Category Review Support

  • Support the Merchant throughout all phases of the category review process.
  • Request and prepare category analytics to inform decision-making.
  • Participate in vendor meeting preparation, item selection, planogram development, marketing, and retailer execution.
  • Contribute to maximizing the wholesale margin for the category.

Promotional Planning Support

  • Organize and secure vendor marketing assessments.
  • Assist in soliciting promotional items from vendors.
  • Help manage promotional documentation, including item submission forms, target pricing, correction notices, and ad proofing.

Retailer Communication

  • Provide daily customer service support to retailers.
  • Assist in communicating new programs, updates, and issue resolutions.

Convention Planning Support

  • Help select and invite vendors for the semi-annual convention.
  • Prepare show materials, including drop ship forms and promotional SKU submissions.
  • Assist in planning and executing the merchant area theme for the assigned category.

Inventory/Supply Chain Support

  • Assist in identifying and resolving vendor service issues.
  • Support inventory planning for promotional items.
  • Lead the processing of initial orders for new programs.

Systems Support

  • Lead SKU onboarding for the department.
  • Manage item master data and implement price changes.

Product Development

  • Assist in gathering information, test reports, and documentation for new items.
  • Support the creation of packaging for new products.
  • Collaborate with vendors and cross-functional teams on product development initiatives.

Special Projects

  • Lead assigned departmental and cross-functional projects.
  • Manage category refreshes (L1) under the guidance of the International Merchant.

Who You Are

  • Demonstrates a strong passion for products and curiosity about the retail marketplace, actively applying this interest in daily work.

  • Applies advanced business acumen and strategic thinking to draw insights from data and guide category growth.

  • Builds and leverages internal and external networks—including vendors, retailers, and cross-functional teams—to influence outcomes and improve processes.

  • Maintains a results-oriented mindset, taking full accountability and adjusting strategies as business conditions evolve.

  • Communicates clearly and effectively in both written and verbal formats, with the ability to present strategies and updates to leadership, vendors, and retailers.

  • Analyzes issues and proposes practical solutions, demonstrating strong problem-solving and decision-making skills.

  • Takes appropriate risks and follows through on initiatives with creativity, flexibility, and adaptability.

  • Manages multiple projects simultaneously while meeting deadlines and maintaining high-quality output.

  • Demonstrates strong negotiation skills and the ability to simplify complex tasks and processes.

Required Skills

  • Holds a Bachelor’s degree (preferably in Merchandising or Business) or has equivalent work experience.

  • Has a minimum of 2 years of retail buying experience.

  • Bilingual in English and Spanish.

  • Possesses strong interpersonal skills and corporate financial acumen.

  • Proficient in Microsoft Outlook, Word, Excel, Access, and PowerPoint.

  • Experienced with SAP, SAP B1, and guided ad-hoc reporting tools.

  • Willing and able to travel up to 15%.

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